Legal
Privacy Policy
Last updated: October 19, 2026
Be Sew Bizzy (“we,” “us,” or “our”) operates besewbizzy.com and the quilt, sewing, and embroidery shop located at 4446 Cerritos Ave, Los Alamitos, CA 90720. This Privacy Policy explains what information we collect, how we use it, and your choices.
Information We Collect
We collect information you provide directly, including:
- Name, email address, phone number, and shipping/billing address when you place an order or create an account
- Payment card information — processed securely by Square and never stored on our servers
- Name and contact details when you register for a class or event
- Your email address when you sign up for shop news
- Quilts, Design Wall layouts, and thread collections you save while signed in
- Any messages you send through our contact form
We also collect limited technical information automatically, such as your browser type, device type, pages visited, and referring URL, to help us understand how the site is used. This information is aggregate and does not identify you personally.
How We Use Your Information
- To process and fulfill orders, including generating shipping labels and sending tracking updates
- To send order confirmations, receipts, redemption codes, download links, and class registration confirmations
- To manage class and event waitlists and notify you of openings
- To keep your saved designs and collections available when you sign back in
- To send shop news, if you have signed up or shopped with us (see Marketing Email below)
- To respond to questions and customer service requests
- To improve our website and the products and services we offer
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Member Accounts
Member accounts have no password. When you sign in, we email you a one-time code (or a sign-in link) and that is all it takes. Your account keeps together your order history, digital downloads, class and event registrations, saved quilts from the Quilt Designer, Design Wall layouts, and thread collections. You can close your account at any time by contacting us, and we will delete it along with the content saved in it.
Saved Payment Methods
Members may choose to save a card at checkout for faster ordering next time. This is entirely optional. When you do, Square stores the card securely on its own systems — we keep only a Square customer ID that points to it, never the card number. You can remove a saved card from your account page, or ask us to remove it for you.
Live Shows on Facebook and YouTube
We stream live sales on our Facebook Page and YouTube channel. While a show is on, our website reads the comments posted on that live video so you can claim an item by typing something like “sold 14.” We read comments only on our own live videos, only while the show is running and shortly after, and only to find claims.
When you comment to claim, we keep:
- Your Facebook or YouTube user ID and display name, so we know whose claim it is
- The item you claimed and how many
- The ID of each comment we have already read, so we never count it twice
We do not keep the text of your comments, your profile photo, your friends list, or anything else from your Facebook or YouTube account.
The first time you claim, we reply with a link (on Facebook, in a private Messenger message) where you give us your name and email so we can hold the item and send you a checkout link. We then remember which Facebook or YouTube account goes with that email, so your next claim goes straight through. That link between your account and your email is used only for live show claims. We never post to your account or message you about anything else.
Our use of YouTube is subject to the YouTube Terms of Service and the Google Privacy Policy; our use of Facebook is subject to Meta’s Privacy Policy. To stop claiming by comment, simply don’t comment “sold” — you can always claim on our website instead. To have the link to your account removed, see Deleting Your Data below.
Marketing Email
Emails about your orders — confirmations, receipts, shipping updates, codes, and downloads — are transactional, and you will receive them whenever you buy something.
Separately, we may send shop news — new fabric, upcoming classes, sales — to customers and to people who sign up for it. Every marketing email includes an unsubscribe link, and you can also unsubscribe with one click at besewbizzy.com/unsubscribe. Unsubscribing from shop news never affects the emails about your orders.
Third-Party Services
We work with a small number of trusted services to operate our business:
- Square — processes all payments and stores any card you choose to save. Your card information goes directly to Square and is subject to Square’s Privacy Policy.
- Resend — delivers our email, both transactional (order confirmations, shipping notifications, sign-in codes, class receipts) and marketing (shop news).
- PirateShip — generates shipping labels. Recipient name and address are shared for this purpose.
- Supabase — our secure database host, located in the United States.
- Vercel — hosts the website and provides cookieless analytics: page views, referring site, and device type, with no personal identifiers.
- Google, Facebook and Instagram ads— we advertise there. We don’t put any Google or Meta tracking code on our site. When you arrive by clicking one of our ads, the ad’s click code in the link (and any campaign name we put in our own links) is noted in your browser and saved with your order if you buy within 30 days, so we can tell which ads lead to sales. It isn’t a cookie, and nothing about your visit is sent to Google or Meta.
- Meta (Facebook) and Google (YouTube) — host our live shows. We read comments on our own live videos and send replies through them, as described in Live Shows above.
- Eventbrite — some of our events are listed there. If you register through Eventbrite, your registration details are handled under Eventbrite’s Privacy Policy.
Data Retention
- Order and payment records are kept for 7 years, as tax law requires
- Contact form messages are kept for 2 years
- Account data and saved content are kept until you ask us to delete them
- The link between your Facebook or YouTube account and your email is kept until you ask us to delete it
- Analytics data is aggregate only and never tied to an individual
Deleting Your Data
You can ask us to delete your information at any time, including anything we received from Facebook or YouTube. Email hello@besewbizzy.com or call (562) 760-5462 and tell us the email you use with us and, if it’s about live shows, your Facebook or YouTube name.
We will remove the link between your Facebook or YouTube account and your email, your live show claims, your member account and saved content, and your email from our mailing list, and confirm by email within 45 days. The only things we keep are order and payment records, which tax law requires us to hold for 7 years.
You can also remove our access from your side: on Facebook, under Settings & privacy → Business integrations; on YouTube, at Google’s third-party access page. Commenters on our shows never sign in to our app, so in most cases there will be nothing listed — emailing us is the sure way.
Security
Everything between your browser and our site is encrypted in transit. Card data is handled only by Square and never touches our servers. Access to customer information is limited to the shop owner.
If we ever learn of a breach affecting your personal information, we will notify you promptly and in the manner California law requires.
Your California Privacy Rights
If you live in California, the California Consumer Privacy Act (as amended by the California Privacy Rights Act) gives you rights over your personal information. We honor them for everyone, wherever you live.
- Right to know — what we collect about you and why. The categories are: identifiers (name, email, Square customer ID, and Facebook or YouTube user ID if you claim by comment), contact information (phone, shipping and billing address), purchase history, account content (saved quilts, layouts, thread collections, registrations), device information (browser and device type), and the ad or campaign link that brought you to an order. We collect them for the purposes described in this policy.
- Right to delete — ask us to delete your personal information, subject to the retention rules above
- Right to correct — ask us to fix anything inaccurate
- Right to opt out of sale or sharing — we do not sell your personal information or share it with advertisers.
- Right to non-discrimination — exercising your rights will never change how we treat you or what we charge you
To make a request, email or call us using the details at the bottom of this page. We verify requests by matching the email address on the account or order in question. An authorized agent may make a request on your behalf with your written permission. We respond within 45 days.
Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children. Class registrations for minors are made by a parent or guardian, and it is the parent’s or guardian’s information we keep on file.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.
Contact Us
Questions about this policy, or a privacy request? Reach us at:
Be Sew Bizzy
4446 Cerritos Ave
Los Alamitos, CA 90720
(562) 760-5462
hello@besewbizzy.com
besewbizzy.com/contact